Returns
Returns & Exchanges
We want you to love your Night Sweet Thing Pj's, but we understand that shopping online doesn’t always go perfectly. If something’s not quite right, we offer the following:
Australian Customers – Free Exchanges & Returns
We offer free exchanges and returns within Australia.
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Items must be returned within 14 days of delivery.
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To get started, simply fill out our Returns Form. We’ll email you a prepaid return shipping label.
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Returns are processed within 5 business days of receiving your item.
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We'll email you as soon as your refund or exchange has been processed.
International Customers
To return the Pjs for an exchange or refund, here is our return policy regarding our International customers:
Unfortunately our system is unable to generate an international return label for you, so this will have to be processed at your local post office.
However, once items are returned, we’re happy to refund the original shipping cost you paid when placing your order.
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You’ll need to purchase and organise your own return shipping to our address:
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NIGHT SWEET THING
PO Box 327
Ettalong Beach NSW 2257
Australia
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Please note: The cost to return your item may be higher than the original shipping fee you were charged. This depends on your local postal service. We are unable to refund more than the original shipping cost you paid, so any extra cost is the responsibility of the customer.
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Once you've shipped your return, fill out our Returns Form or email us at info@nightsweetthing.com to claim a refund for your original shipping cost.
Important Notes
We gladly accept returns as long as:
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Items are unworn, unwashed, and free from damage or marks
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Items are returned within 14 days of delivery
Items that do not meet these conditions will not be accepted for return.
Need Help?
Still have questions? Reach out anytime at info@nightsweetthing.com - we’re here to help.
Returns & Exchanges Policy – Buy 1 Get 1 Free Promotion
We want you to love your pyjamas! If something isn’t quite right, we’re here to help..
Buy 1 Get 1 Free Orders
Because the promotion is based on purchasing two items together, the following conditions apply:
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Returning one item: If you return only one item from a Buy 1 Get 1 Free order, the promotion will no longer apply. The full retail price of the item you keep will be charged, and the refund will be adjusted accordingly.
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Returning both items: If both items are returned in their original condition, you will receive a full refund of the amount paid.
Exchanges
If you need a different size or style, we’re happy to exchange items (subject to availability). Both items from the promotional order may need to be returned to process an exchange.
